Sunday, November 15, 2009

HP support - or lack there of?

I just want to take a moment to say that I will never -ever- buy an HP product again.

Their customer support is ridiculously bad. I sent in my net book to be fixed on Oct 3rd, 2009 and it has had three or four extensions tossed onto it. The expected delivery date is now Nov 20th, 2009.

If you care about customer service, DO NOT BUY AN HP. EVER.

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